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Q : I can not check out / finalize online shopping order, what's wrong ?
A : Please click on this LINK point #10
ALL ABOUT PLACING ORDER FOR THE FOLLOWING ISSUES --- Please click on this LINK
Q : Why don't Goodwins Butchery provide payment option using credit card ?
A : We do not serve payment with credit card because the amount indicated on the invoice on this online shopping is ONLY an estimate as your selections will need to be weighed. The FINAL INVOICE will be sent via email, once availability of goods is confirmed and the cuts have been weighed.
Q : Your sausages Gluten Free ?
A : Our famous Australian style beef sausages are produced and supplied by PT. SANTOSA AGRINDO the sister company of big name JAPFA. 2 of 4 sausage items are CERTIFIED as GLUTEN FREE; the BRATWURST and HERB GARLIC.
Q : I couldn't find beef ribeye brand name "xxxx" that I got from you awhile ago, where is it now? I just found beef ribeye brand name "yyyy",... is it good?
A : When your favourite beef brand name "xxxx" is not active on our website; that means not available at that time mostly because of some technical matters i.e trouble at the port, run out of imported quota etc. We will re-activate it once we have it back in stock. We replace the "xxxx" with another beef ribeye brand name "yyyy" with the quality and price similar to brand "xxxx". So the "yyyy" brand should be as good as the brand "xxxx"... Any complaint, please give us a yell.
Q : About our BEEF
A : Please click on this LINK
Q : If I order a whole cut meat that is 4kg, is it possible to get it cut into 2-3 pieces or steak cuts ?
A : Whole cut item is mean to be sold as is. If you want to cut it become special cuts we can do so as follows :
coming soon ...
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GOODWINS BUTCHERY (formerly Slaneys Butchery) established in 2008; a home based family business much like most business models we have here in Indonesia, specializes in home delivery of most meats and associated products including home-made quality products supplied by those who are good in their fields.
We provide great service with "personal touch of a friendly butcher" the kind you may find in small villages and towns in most western countries but this one of course through all the channels of modern media. We are easy to reach and contact and are here to fulfill your special and individual needs. Whilst we do mostly service the Jakarta metropolitan area, we also cater to the needs of those living outside this concrete jungle all the way to remote areas in the green jungle.
We recognized some years ago that whilst we had a range of delicious meats on our table, the vast majority of discerning consumers found it very difficult to purchase these products at a reasonable value. We then started the business because we have access to get any kind of meats, knew the products, trusted ourselves and the demand we felt was there.
A lifetime of work in the red meat industry gives us the experience to source the products, handling and hygienically process it; age, portion and pack best quality and value for money and do so with knowledge, care and love. This in depth knowledge of the industry allows us to access items that are difficult or impossible to find and support any special demands that you may have. We listen and can respond to our customers needs.
We stay competitive by working directly with our suppliers and we are certain that we provide the best value for money. You will be hard pressed to find similar quality and service anywhere else as our success and reputation is recognized not thru a 5 star shiny butcher shop but thru word of mouth from our valued loyal customers.
Our name is well recognized within the expatriate and some local community of Jakarta who experienced and understand what quality meat is about. We are pleased to provide our quality service and products to more than 1,000 households who trust us regularly with their meaty needs.