FAQ

Q : I can not check out / finalize online shopping order, what's wrong ?

A : Please click on this LINK point #10


ALL ABOUT PLACING ORDER FOR THE FOLLOWING ISSUES --- Please click on this LINK

  1. ​FINAL INVOICE
  2. PAYMENT and DELIVERY
  3. DELIVERY ARRANGEMENTS
  4. MINIMUM PURCHASE AMOUNT ORDER and DELIVERY COST
  5. DESPERADO ORDER (to get the order to be delivered on weekend / public holiday, on the same day of the placed order or order less than the requested amount for free delivery)
  6. HAND CARRY THE GOODS TO THE AIRCRAFT
  7. LONG DISTANCE DELIVERY WITHIN INDONESIA by FREIGHT FORWARDER SERVICE
  8. PACKAGING
  9. SPECIAL CUTTING REQUESTS
  10. CAN NOT CHECK OUT / FINALIZE ONLINE SHOPPING

Q : Why don't Goodwins Butchery provide payment option using credit card ?

A : We do not serve payment with credit card because the amount indicated on the invoice on this online shopping is ONLY an estimate as your selections will need to be weighed. The FINAL INVOICE will be sent via email, once availability of goods is confirmed and the cuts have been weighed.


Q : Your sausages Gluten Free ?

A : Our famous Australian style beef sausages are produced and supplied by PT. SANTOSA AGRINDO the sister company of big name JAPFA. 2 of 4 sausage items are CERTIFIED as GLUTEN FREE; the BRATWURST and HERB GARLIC.​


Q : I couldn't find beef ribeye brand name "xxxx" that I got from you awhile ago, where is it now? I just found beef ribeye brand name "yyyy",... is it good?

A : When your favourite beef brand name "xxxx" is not active on our website; that means not available at that time mostly because of some technical matters i.e trouble at the port, run out of imported quota etc. We will re-activate it once we have it back in stock. We replace the "xxxx" with another beef ribeye brand name "yyyy" with the quality and price similar to brand "xxxx". So the "yyyy" brand should be as good as the brand "xxxx"... Any complaint, please give us a yell.


Q : About our BEEF

A : Please click on this LINK


​Q :

A :


 

 

 

 

Index

Frequently Asked Questions

 

 

Order

coming soon ...

Payment

coming soon ...

Shipping

coming soon ...


Jump to Top